Examples of how I build and scale effective design organizations

These case studies highlight my work leading UX organizations, CX strategy, design systems, and AI initiatives.

UX Leadership

Redesigning UX Career Architecture to Scale Craft, Clarity, and Retention

50+

Designers Aligned

UX Leadership

Redesigning UX Career Architecture to Scale Craft, Clarity, and Retention

50+

Designers Aligned

UX Leadership

Redesigning UX Career Architecture to Scale Craft, Clarity, and Retention

50+

Designers Aligned

CX Strategy

Building an Enterprise CX Program Across 40+ Aviation Products

40+

Products measured

CX Strategy

Building an Enterprise CX Program Across 40+ Aviation Products

40+

Products measured

CX Strategy

Building an Enterprise CX Program Across 40+ Aviation Products

40+

Products measured

UX Leadership

Establishing a UX Practice for Mission-Critical Military Aviation Systems

5

Designers mentored

Aviation Machinist’s Mate 2nd Class Alexandra Mimbela performs maintenance on an F/A-18F Super Hornet. US Navy Photo

UX Leadership

Establishing a UX Practice for Mission-Critical Military Aviation Systems

5

Designers mentored

UX Leadership

Establishing a UX Practice for Mission-Critical Military Aviation Systems

5

Designers mentored

Design Systems

Scaling a Design System to Modernize Enterprise Aviation Software

100+

UI elements defined

Design Systems

Scaling a Design System to Modernize Enterprise Aviation Software

100+

UI elements defined

Design Systems

Scaling a Design System to Modernize Enterprise Aviation Software

100+

UI elements defined

UX Leadership

Transforming a Fragmented UX Function into a Unified Enterprise Design Organization

82%

Reduction in UX attrition

UX Leadership

Transforming a Fragmented UX Function into a Unified Enterprise Design Organization

82%

Reduction in UX attrition

UX Leadership

Transforming a Fragmented UX Function into a Unified Enterprise Design Organization

82%

Reduction in UX attrition

AI & Emerging Tech

Establishing Foundations for an AI-Enabled Design Practice

14

Team members recruited

AI & Emerging Tech

Establishing Foundations for an AI-Enabled Design Practice

14

Team members recruited

AI & Emerging Tech

Establishing Foundations for an AI-Enabled Design Practice

14

Team members recruited